1. Most orders (except Sea Animal CDs) are shipped within 24 hours via
USPS (United States Postal Service) from Charleston, South Carolina.
2. Every order is confirmed with a Shipping Email Notification and Tracking Information. Check your SPAM or SPAM/JUNK folder if you have not received yours.
1st Class (Free) US Postal Service - 2-4 business days
Priority Mail ($6.95) US Postal Service - 2-3 business days
When available - Priority Express ($24.95) US Postal Service - 1-2 business days
INTERNATIONAL ORDERS: (Canada, Australia, UK)
1st Class International Mail (range from 9.50 to 13.50) US Postal Service - 7-14 business days
*Always include phone number on International Orders and Check with your LOCAL POSTAL COURIER if there is a delay receiving your package. Often times orders are held at the local office for pick up.
We have a 90-day return policy. If 90 days have gone by since your purchase, we may not be able to offer you a refund or exchange.
If your product was damaged in shipping or you are not happy in any way with the product please call us at 800-625-0607. The customer is always first with My Music CD and we will do what it takes to make sure you are satisfied with our products.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at 800-625-0607 or email us at email@example.com.
Email: Info@MyMusicCD.com or Call Toll-Free 1.800.625.0607 or Live Chat Us